FAQ

d bajee Common Questions and Answers

From VIP benefits to deposits and withdrawals, bonus terms and account management — find answers to the questions Bangladeshi players ask most about d bajee, all in one place.

Bonus up to 120%
Minimum deposit ৳300
24/7 Live Support

Question Categories

Click any category below to jump straight to those questions.

VIP

VIP and Cashback

Join the VIP program at d bajee to enjoy weekly cashback and exclusive benefits.

d bajee has five VIP levels: Bronze (up to 0.2% weekly cashback), Silver (up to 0.4%), Gold (up to 0.6%), Platinum (up to 0.8%) and Diamond (up to 1.0%). Weekly cashback is calculated based on your net loss for that week. For example, a Gold member with a net loss of ৳20,000 in a week will receive ৳20,000 × 0.6% = ৳120 cashback.

At d bajee, VIP levels advance based on your regular betting activity. The more consistently you play and the more you bet, the faster you can reach the next level. Once you join the d bajee VIP program, your progress is tracked automatically in your account. Contact the support team for details on your current level and progress.

Weekly cashback is calculated on your net loss, which is your total losses minus your total winnings for that week. If your total winnings exceed your losses, no cashback is paid for that week. When the net loss is greater than zero, your tier's set rate is applied and the cashback is added to your d bajee account.

Diamond members enjoy d bajee's highest cashback rate — up to 1.0%. They also receive priority withdrawal processing, a dedicated account manager and exclusive VIP offers. Reaching Diamond level unlocks benefits reserved for the platform's most committed players.

VIP level advancement at d bajee depends on your overall activity. One slow week does not normally lower your level; however, a long period of inactivity or a significant and sustained drop in activity may trigger a level review. Contact the support team for the latest information on your VIP status.
Withdrawal

How to Withdraw

All your questions about withdrawals to bKash, Nagad or Rocket, answered in one place.

Whether you withdraw via bKash, Nagad or Rocket at d bajee, your money generally reaches your wallet within 30 minutes to 3 hours. During busy periods or for larger withdrawal amounts the verification process may take a little longer, but it is usually completed within 3 hours.

In some cases a withdrawal may be temporarily delayed. Possible reasons include incomplete bonus wagering, a pending account verification, or an incorrect wallet number. If more than 3 hours have passed since you submitted the request, contact d bajee's 24/7 live chat — the team will resolve it promptly.

Yes, withdrawals at d bajee are processed seven days a week, twenty-four hours a day. Send your request any time — Friday, Saturday, or in the middle of the night — and the standard processing time of 30 minutes to 3 hours applies. Payments are not affected even on nights after BPL or IPL matches.

No, at d bajee withdrawals can only be made to a wallet registered in your own name. For security and fraud prevention, the withdrawal wallet must belong to the account holder. A request to send funds to a wallet under a different name may be cancelled.

The minimum withdrawal amount at d bajee is ৳1,000. Withdrawals below this amount are not possible. Once your accumulated winnings reach ৳1,000 or more, you can successfully submit a withdrawal request. The same limit applies across all three methods: bKash, Nagad and Rocket.
Bonus

Bonus Terms

All questions about the welcome bonus and wagering requirements, answered here.

d bajee offers a 120% bonus on your first deposit, up to a maximum of ৳5,000. For example: deposit ৳1,000 and you receive a ৳1,200 bonus, giving you a total balance of ৳2,200. To withdraw the bonus, you must wager 10 times the bonus amount, i.e. ৳12,000. The minimum deposit to receive the bonus is ৳300.

At d bajee, the wagering requirement is calculated directly on the bonus amount, not the deposit. A 10x wagering requirement on the bonus means the bonus amount must be placed as bets 10 times over. If you deposit ৳8,400 and receive the maximum bonus of ৳5,000, the wagering requirement will be ৳5,000 × 10 = ৳50,000.

Yes, at d bajee you can request to cancel a bonus after claiming it, but any winnings earned from that bonus will also be forfeited. It is best to request cancellation before you start wagering. For full terms, read the terms and conditions or contact live chat.

No, the welcome bonus at d bajee can only be received once per account — on the first deposit. If the same person attempts to claim the bonus by opening multiple accounts, those accounts risk being closed. Multi-accounting is prohibited and is a direct violation of the site's rules.

At d bajee, slot games and casino games generally contribute fully or partially to wagering. Games in the slots section typically contribute at the highest rate. Live table games or sports betting may count at a different rate. Check the site's bonus terms or ask via live chat for the exact contribution list by game.
Deposit

How to Deposit

Find everything you need to know about depositing via bKash, Nagad and Rocket here.

Deposits at d bajee can be made through three mobile wallets: bKash, Nagad and Rocket. Rocket is the mobile wallet service of Dutch-Bangla Bank. The minimum deposit across all three methods is ৳300, and the process is quick and straightforward.

To start any game at d bajee — slots, live casino or sports betting — the minimum deposit is just ৳300. The same limit applies across bKash, Nagad and Rocket. Once ৳300 is added to your account, you can choose whichever game you like.

Deposits normally appear within a few minutes. If your account has not been credited after 15–20 minutes, save your transaction reference number and share it with d bajee via live chat or email. The team will verify it quickly and add it to your account.

d bajee does not charge any separate processing fee on deposits. However, please note that bKash, Nagad or Rocket may apply their own transaction charges according to their own policies. Contact the relevant wallet service for information on those charges.

To deposit with Nagad at d bajee, go to the cashier or deposit section, select Nagad and enter the amount. Then follow the instructions to confirm payment via the Nagad app or by dialling *167#. Once the payment is completed, your balance is usually updated within a few minutes.
Account

Account Questions

Find answers to registration, login and password issues here.

To open an account at d bajee, you need an active mobile number, a password and your personal details. An OTP may be sent to your mobile number during registration. Please note that you must be 21 years of age or older to play at d bajee. Go to the d bajee Login page to register.

On the d bajee login page, click the "Forgot password?" option. Enter your registered mobile number or email and a password reset link or OTP will be sent to you. Use it to set a new password. If you run into any difficulty with this process, get direct help through the 24/7 live chat.

Entering the wrong password several times can cause your account to be temporarily locked. Browser cache or cookie issues can also prevent login. First try refreshing your browser or using incognito mode. If the problem persists, let the d bajee support team know — they will unlock your account promptly.

Yes, you can log in to your d bajee account from any device. When logging in on a new device for the first time, an OTP or additional verification step may be required for security. You can also log in easily on any device through the Android and iOS apps.

If your d bajee account is suddenly closed or suspended, contact the support team via live chat or email. They will explain the reason in detail and help you take the necessary steps. If you want to play responsibly, you can read the responsible gaming guidelines.

Have more questions? Contact support

If you can't find the answer to your question in this FAQ, d bajee's support team is ready to help you directly. Support is available in both Bengali and English.

24/7 live chat

Any time — day or night — get instant help on d bajee's live chat. The chat option is available once you log in to the site.

Email Support

For detailed issues, write to us by email. The d bajee support team replies in Bengali. Email address: [email protected]

Support is available in both Bengali and English — any time of day, seven days a week.